宾馆英语

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宾馆英语

Maintenance 维修服务

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Key Sentences(重点句子)142.There seems to be something wrong with the toilet.我房间里的抽水马桶好像出了点毛病。143.We'll send someone to repair it immediately.我们会马上派人来修的。144.What's the trouble?哪儿...

宾馆英语

At the Barbers 在理发店与美容厅

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Key Sentences(重点句子) 156.I'd like to have my hair cut.我想理个发。157. How do you want it?您想理什么式样的?158.Just a trim,and cut the sides fairly short,but not so much at the back.修剪一下就行了。两边剪短些...

宾馆英语

Wake-up Call Service 唤醒服务

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Key Sentences(重点句子)171.I'm going to Tianjln early tomorrow morning.我明天一大早要去天津。172.So I would like to request an early morning call.因此我想让你们明天早上叫醒我。173.At what time would you like...

宾馆英语

Checking Out 结帐

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Key Sentences(重点句子)185.I'd like to pay my bill now.我想现在结账。186.Your name and room number,please?请问您的姓名和房间号码?187.Have you used any hotel services this morning?请问您今天早晨是否用过旅馆内的...

宾馆英语

At the Information Desk问讯处 2

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Key Sentences(重点句子)86.Madam.What can I do for you?夫人。我能为您做些什么?87.I'm looking for a man whose name is John.我在寻找一位男士,他的名字叫约翰。88.Could you tell me his room number, please?请问他的房间...

宾馆英语

Housekeeping 客房服务

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Key Sentences(重点句子)99.Housekeeping.May I come in?我是客房的,可以进来吗?100.When would you like me to do your room,sir?您要我什么时间来给你打扫房间呢,先生?101.You can do it now if you like.如果您愿意,现在就可以打...

宾馆英语

Laundry Service 洗衣服务

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Key Sentences(重点句子)114.Excuse me.Have you any laundry?对不起,请问有没有要洗的衣服?115.The laundry man is here to collect it.洗衣房服务员来这儿收要洗的衣服了。116.If you have any,please just leave it in the l...

宾馆英语

Settling complaints 处理投诉

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Key Sentences(重点句子)128.Can you change the room for me? It's too noisy.能给我换个房间吗?这儿太吵了。129.My wife was woken up several times by the noise the baggage elevator made.我妻子被运送行李的电梯发出...

宾馆英语

酒店简明英语全集

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Basic english for hotel service称谓:1、 直接称谓:Mr.XXX, Mrs.XXX, Ms.XXX, Miss.XXX, Sir, Madam, Gentlemen, Lady, young gentleman.2、 间接称谓:the lady with you, the gentleman with you,...

宾馆英语

At the Entrance 在门口

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Key Sentences(重点句子)15.Welcome to our hotel.欢迎光临。16.So you have got altogether four pieces of baggage?您一共带了4件行李,是不是?17. Let me have a check again.让我再看一下。18.The Reception Desk is straigh...

宾馆英语

At the Reception Desk在接待处 1

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Key Sentences(重点句子)28.I want a double room with a bath.我要一间有浴室的双人房。29.How much a day do you charge?每天收费多少?30.It is hundred yuan a day including heating fee, but excluding service charge.一...

宾馆英语

At the Reception Desk在接待处 2

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Key Sentences(重点句子)44.Yes, we do have a reservation for you.对了,我们这儿是有您预订的房间。45.Would you please fill out this form while I prepare your key card for you?请您把这份表填好,我同时就给您开出入证...

宾馆英语

The Bellman 应接服务员

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Key Sentences(重点句子)59.Is this everything, sir?这是全部东西吗,先生?60.Here's the light switch.这是电灯开关。61.Here's the closet and there's the bathroom.这儿是壁柜。这儿是洗澡间。62. Will there be anything el...

宾馆英语

At the Information Desk问讯处 1

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Key Sentences(重点句子)72.Is there any place in the hotel where we can amuse our-selves?旅馆里有娱乐场所吗?73.If you want to take a walk, you can go to the garden.如果您想散步,可以去花园。74.There is a recreatio...

宾馆英语

酒店常用英语--日常服务

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Daily Service 日常服务-(Knocking at the door.)-(敲门。)-May I come in?-我可以进来吗?-Come in,please.-请进。-Please don't come in.-请不要进来。-Just a moment(a minute),please.-请稍等一下。-I'm sorry...

宾馆英语

酒店常用英语词汇

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■ 服务台常用词汇management 经营、管理market price 市价cashier's desk 兑换处coin 硬币accounting desk 帐务处check_out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest...

宾馆英语

酒店常用英语

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欢迎和问候语:1、Good morning(afternoon , evening) , sir(madam)早上(下午、晚上)好,先生(夫人)。2、How do you do?您好!(初次见面)Glad to meet you .很高兴见到您。3、How are you?您好吗?Fine , Thanks . And you ?很好,谢...

宾馆英语

Room Reservations预订房间

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Key Sentences(重点句子)1.I'd like to book a double room for Tuesday next week.下周二我想订一个双人房间。2.What's the price difference?两种房间的价格有什么不同?3.A double room with a front view is 140 dollars...